File a complaint about an Austin police officer

File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

  1. Select an option for filing a complaint.

  2. Learn about the complaint investigation process.

About this service

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD.

Remain anonymous or ask us to follow up

You can file a complaint anonymously or give us your contact information. OPO reviews all complaints.

Be aware:

  • If you choose to remain anonymous, we will not be able to contact you with any potential follow-up questions or give you any information about the case.
  • If you want our office to follow up with you, we will need your first and last name and your phone number. You can also provide your email address if you want a copy of your complaint, but this is optional.

By telling us about your experience, you help OPO better serve you and your community. Thank you.

Contact information

Office of Police Oversight

place
1520 Rutherford LaneAustin, TX 78754
access_time
DayOpen - Close Hours
Friday8 am–5 pm
SaturdayClosed
SundayClosed
Monday8 am–5 pm
Tuesday8 am–5 pm
Wednesday8 am–5 pm
Thursday8 am–5 pm
contact_phone
Main office: (512) 974-9090
Complaint and thank you hotline: (512) 972-2676

Contact information

Office of Police Oversight

place
1520 Rutherford LaneAustin, TX 78754
access_time
DayOpen - Close Hours
Friday8 am–5 pm
SaturdayClosed
SundayClosed
Monday8 am–5 pm
Tuesday8 am–5 pm
Wednesday8 am–5 pm
Thursday8 am–5 pm
contact_phone
Main office: (512) 974-9090
Complaint and thank you hotline: (512) 972-2676