March 12, 2021

Formal complaint: Civil Standby, Discretion and requirement to take action

Complainant alleges that officers present while her husband removed things from her house did nothing to help her or prevent her husband from smashing through a window. The Office of Police Oversight recommends that this allegation receive a B classification.

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The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to communications will be provided upon request. NOTICE OF FORMAL COMPLAINT ICMS #: 2021-0070 March 12, 2021 Complaint: Complainant alleges she called 911 so that APD would be there when her husband was removing things from her house. Complainant alleges that Officers did nothing to help her or prevent her husband from smashing through a window. Complainant alleges that she asked for Officers names but was not provided any. This notice of formal complaint is a request for Internal Affairs to initiate an investigation in order to determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and Municipal Civil Service Rules. Recommended Administrative Policies to Review (to include but not limited to): 418.5 CIVIL STANDBY Officers may respond to a call for service where a complainant is requesting an officer to standby while he removes some of his minor belongings from a residence. The goal of the standby is to prevent a disturbance from occurring while the complainant takes necessary items from a residence. 900.4.1 DISCRETION AND REQUIREMENT TO TAKE ACTION Sworn employees are charged with the responsibility to enforce the law, preserve the peace, and to protect lives and property. Recommended Classification: The OPO is permitted to make a preliminary recommendation on the classification of administrative cases. The OPO recommends that this allegation receive a B classification.

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