Complainant alleges an officer was rude when responding to a call to move an individual experiencing homelessness and their tent. The OPO recommends this complaint receive a B classification.
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NOTICE OF FORMAL COMPLAINT
The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to
communications will be provided upon request.
ICMS #: 2021-0432
May 24, 2021
Complaint: The Office of Police Oversight received an online complaint alleging the following:
“Very unprofessional, officer was rude when he knocked on our door. We called about a
homeless tent outside of our fence on private property. Officer arrived demanding my wife
walk him around the back of our fence to show him where the homeless person was
camping at. After my wife refused, he got upset and called a second unit to assist. After
telling the homeless man he needed to move his tent the two patrol car blocked the street
so no traffic could pass. They made it seem like my wife was wrong
for calling them.”
This notice of formal complaint is a request for Internal Affairs to initiate an investigation to
determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and
Municipal Civil Service Rules.
Recommended Administrative Policies to Review (to include but not limited to):
301.2 IMPARTIAL ATTITUDE AND COURTESY
Employees shall provide equal and fair protection of all rights under local, state, and federal law
for all members of the community. Law enforcement will be conducted in an impartial and
In an effort to create an organizational culture that is inclusive and nondiscriminatory, employees
shall act professionally, treat all persons fairly and equally, and strive to interact with the
community in a positive manner. Employees will perform all duties objectively and without regard
to personal feelings, animosities, friendships, financial status, occupation or employment status,
sex, disability status, housing status, mental health or ability, citizenship, language, national origin,
creed, color, race, religion, age, political beliefs, sexual orientation, gender identity, gender
expression, ethnicity, or social or ethnic background. Employees will endeavor to understand and
respect cultural, national, racial, religious, physical, mental, and other differences.
Recommended Classification: The OPO is permitted to make a preliminary recommendation on
the classification of administrative cases.
The OPO recommends this complaint receive a B classification.