May 24, 2021

Formal complaint: Impartial attitude and courtesy

Complainant alleges an officer was rude when responding to a call to move an individual experiencing homelessness and their tent. The OPO recommends this complaint receive a B classification.

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NOTICE OF FORMAL COMPLAINT The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to communications will be provided upon request. ICMS #: 2021-0432 May 24, 2021 Complaint: The Office of Police Oversight received an online complaint alleging the following: “Very unprofessional, officer was rude when he knocked on our door. We called about a homeless tent outside of our fence on private property. Officer arrived demanding my wife walk him around the back of our fence to show him where the homeless person was camping at. After my wife refused, he got upset and called a second unit to assist. After telling the homeless man he needed to move his tent the two patrol car blocked the street here at so no traffic could pass. They made it seem like my wife was wrong for calling them.” This notice of formal complaint is a request for Internal Affairs to initiate an investigation to determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and Municipal Civil Service Rules. Recommended Administrative Policies to Review (to include but not limited to): 301.2 IMPARTIAL ATTITUDE AND COURTESY Employees shall provide equal and fair protection of all rights under local, state, and federal law for all members of the community. Law enforcement will be conducted in an impartial and equitable manner. In an effort to create an organizational culture that is inclusive and nondiscriminatory, employees shall act professionally, treat all persons fairly and equally, and strive to interact with the community in a positive manner. Employees will perform all duties objectively and without regard to personal feelings, animosities, friendships, financial status, occupation or employment status, sex, disability status, housing status, mental health or ability, citizenship, language, national origin, creed, color, race, religion, age, political beliefs, sexual orientation, gender identity, gender expression, ethnicity, or social or ethnic background. Employees will endeavor to understand and respect cultural, national, racial, religious, physical, mental, and other differences. Recommended Classification: The OPO is permitted to make a preliminary recommendation on the classification of administrative cases. The OPO recommends this complaint receive a B classification.
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