June 26, 2020

Formal Complaint: Obedience to orders- insubordination and other policy violations

Complainant was working security and alleges that APD did not investigate or gather information pertaining to an alleged assault he experienced from another individual. Complainant alleges that APD behaved in an unprofessional manner towards him. The OPO recommends that this allegation receive an B classification.

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The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to communications will be provided upon request. NOTICE OF FORMAL COMPLAINT 301.2 IMPARTIAL ATTITUDE AND COURTESY Employees are expected to act professionally, treat all persons fairly and equally, and perform all duties impartially, objectively, and equitably without regard to personal feelings, animosities, friendships, financial status, sex, creed, color, race, religion, age, political beliefs, sexual orientation, gender identity or gender expression or social or ethnic background. 401.2 INITIAL RESPONSE AND INVESTIGATION (c) The primary officer shall make a preliminary determination if a crime has been committed. 401.5 SECURE AND IDENTIFY WITNESSES Officers should attempt to locate any witnesses to an offense when warranted by the seriousness of the case. Since potential witnesses to an incident may be lost or the integrity of statements compromised with the passage of time, officers should take reasonable steps to promptly coordinate the following tasks with on-scene personnel: (b) Obtain necessary identification from witnesses and an account of what they observed. 402.2.2 REPORT WRITING (a) All reports shall accurately reflect: 2. All pertinent information seen, heard, or assimilated by any other sense. 402.2.5 SUPERVISOR RESPONSIBILITIES (a) All reports routed to a supervisor's queue shall be reviewed for compliance with Department General Orders. Supervisors must ensure there are no Incident Based Reporting (IBR) errors and approve the report by completing the “Date approved” field and “Approved by” field on the front page of the GO. Reports that are incomplete or inadequate shall be returned for correction 801.3 UNIFORM GUIDELINES Sworn employees wear a uniform to be identified as the law enforcement authority in society. The uniform also serves to identify the wearer as a source of assistance in an emergency, crisis or other time of need. Some civilian employees also wear a uniform to be identified as part of a specific assignment (e.g., crime scene, victim services). (a) All sworn employees shall possess and maintain a serviceable uniform and the necessary equipment to perform uniformed field duty at all times. 900.3.4 PERSONAL CONDUCT (c) While on-duty or on the premises of City facilities, employees will not: 1. Use loud, indecent, profane, harsh, derogatory language, or use belittling term in any communications. 2. Ridicule, mock, taunt, embarrass, humiliate, or shame any person, nor do anything that might incite that person to violence. The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to communications will be provided upon request. NOTICE OF FORMAL COMPLAINT 900.1.1 RESPONSIBILITY TO KNOW AND COMPLY The rules of conduct set forth in this order do not serve as an all-inclusive list of requirements, limitations, or prohibitions on employee conduct and activities; employees are required to know and comply with all Department policies, procedures, and written directives. Recommended Classification: The OPO is permitted to make a preliminary recommendation on the classification of administrative cases. The OPO recommends that this allegation receive a B classification.
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