Introduction to 2021 annual report

OPO was formally established by city ordinance on November 15, 2018. Since that time, we have worked diligently to fulfill our mission to provide impartial oversight, increase transparency, and create sustainable community partnerships.

Civilian oversight is crucial to maintaining a balance between the need for public safety and the rights of individuals who interact with police. Over the last three years, we have built three divisions aligned with our core mission and purpose: Complaints, Policy/Research, and Communications/Community Engagement. We have taken a holistic approach to oversight that prioritizes communication, collaboration, and robust commitment to accountability. This approach reflects the culture and beliefs of our diverse Austin community.

We have recognized that civilian oversight cannot and should not be limited to just investigations of police misconduct. Effective oversight and improvements in policing must be coupled with data, research, and community input. These areas are necessary for positive and sustainable change that benefits our community and the police department.

Contact information

contact_phone
Main office: (512) 974-9090
Complaint and thank-you hotline: (512) 972-2676

Contact information

contact_phone
Main office: (512) 974-9090
Complaint and thank-you hotline: (512) 972-2676
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