February 1, 2022

Notice of complaint related to 2022-0081

The complainant alleges that Austin police officers did not respond appropriately to the complainant's call about their vehicle being improperly towed and were unprofessional. Further, the responding officers discouraged the complainant from filing a complaint with the Office of Police Oversight.

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NOTICE OF COMPLAINT February 11, 2022 ICMS #: 2022-0081 On February 1, 2022 the OPO received a phone complaint. The complainant alleges: She spoke to an officer who told her it would be pointless to file a complaint with OPO because he already filed her complaint. That was sometime last week, and she has not heard back from APD. There was an incident where a tow company attempted to repossess her car while a child was in it. When she approached the tow driver, he pulled a knife and slashed her tire. Four APD officers responded to the 911 call, and it was discovered the license plate number listed on the tow report was different from the license plate number on her vehicle. The African American officer was very rude and was saying things she did not say. Two of the officers went inside to watch the video and came back and said there wasn’t really anything on the video. APD let the tow company take her vehicle. Another officer told her the tow company did break the law and he did not understand why the other officers let the tow company go because everything was on video, and if he had been there, he would have arrested the tow driver and if he was her, he would file a report on those officers. The lieutenant even felt the officers were wrong and she feels it was a hate crime because of the demeanor of one of the officers when he found out the other person with her was her wife. This notice of complaint is a request for Internal Affairs to initiate an investigation to determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and Municipal Civil Service Rules.
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