Complainant alleges an Austin police supervisor did not take a hostage call involving the complainant's daughter seriously.
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NOTICE OF COMPLAINT
February 18, 2022
ICMS #: 2022-0114
On February 18, 2022 the OPO received a phone complaint.
The complainant alleges: The complainant received a call from a Mexico phone number; the
person calling claimed to have kidnapped his daughter. The caller claimed the complainant’s
daughter witnessed a drug deal in the
parking lot on
and she attempted
to run away. The caller told complainant since she messed up the drug deal, they were holding
her hostage for a $2,000 ransom. On his way to
he spotted an APD vehicle, so he pulled
over to get assistance. There were two officers in the vehicle, one male and one female. While
still on the phone with the caller, he was able to let the officers know what was happening. He
told the caller he did not have the money and would have to go to his sister’s house first to get it.
The caller agreed and told him to keep the phone in his pocket and connected. The complainant
convinced the female officer to pretend to be his sister, meanwhile the male officer said he would
need to call his supervisor. When the APD supervisor arrived, he began speaking in a loud tone,
saying, “What is going on?” The complainant placed his hand on the APD supervisor’s shoulder
and motioned to him to be quiet because he was still on the phone with the caller. The APD
supervisor yelled out to him, “Don’t touch me.” The caller gave the complainant a new location
for the exchange of the money and complainant’s daughter. The new location was in
The APD supervisor informed the complainant that it was probably a prank call, and he would
need to call
PD because it was out of APD’s jurisdiction. The officers and supervisor
watched him get in his car and drive away and did not offer any assistance to help contact
PD. The call did turn out to be a prank call.
This notice of complaint is a request for Internal Affairs to initiate an investigation to determine
if the employee conduct is within compliance of APD policy, Civil Service Rules, and Municipal
Civil Service Rules.