February 18, 2022

Notice of complaint related to 2022-0114

Complainant alleges an Austin police supervisor did not take a hostage call involving the complainant's daughter seriously.

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NOTICE OF COMPLAINT February 18, 2022 ICMS #: 2022-0114 On February 18, 2022 the OPO received a phone complaint. The complainant alleges: The complainant received a call from a Mexico phone number; the person calling claimed to have kidnapped his daughter. The caller claimed the complainant’s daughter witnessed a drug deal in the parking lot on and she attempted to run away. The caller told complainant since she messed up the drug deal, they were holding her hostage for a $2,000 ransom. On his way to he spotted an APD vehicle, so he pulled over to get assistance. There were two officers in the vehicle, one male and one female. While still on the phone with the caller, he was able to let the officers know what was happening. He told the caller he did not have the money and would have to go to his sister’s house first to get it. The caller agreed and told him to keep the phone in his pocket and connected. The complainant convinced the female officer to pretend to be his sister, meanwhile the male officer said he would need to call his supervisor. When the APD supervisor arrived, he began speaking in a loud tone, saying, “What is going on?” The complainant placed his hand on the APD supervisor’s shoulder and motioned to him to be quiet because he was still on the phone with the caller. The APD supervisor yelled out to him, “Don’t touch me.” The caller gave the complainant a new location for the exchange of the money and complainant’s daughter. The new location was in . The APD supervisor informed the complainant that it was probably a prank call, and he would need to call PD because it was out of APD’s jurisdiction. The officers and supervisor watched him get in his car and drive away and did not offer any assistance to help contact PD. The call did turn out to be a prank call. This notice of complaint is a request for Internal Affairs to initiate an investigation to determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and Municipal Civil Service Rules.

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