Check the status of a service request.
Please enter the service request number and the email address provided with the service request to look up the status.Startopen_in_new
Through the appadd
If you are checking the status of your request via our smartphone appopen_in_new, please refer to the ‘My Reports’ or your submitted Service Requests (SRs) field on the app.
- If a citizen provides an email address when submitting a request, they will receive an email confirmation.
- The Service Request status will change to ‘closed’ with a blue background. There may be additional information provided by the department to the right of the status indicator.
- If the citizen has enabled notifications, they will receive a notification alert advising that the request has been closed.
Call 3-1-1. You will only need the Service Request number to check the status of the request.